Refund Cookie

At SoleCare Shoe Repair, we strive for excellence and customer satisfaction. If you're not satisfied with our services, we offer the following refund policy: Shoe Repairs and Services: If you are not satisfied with the quality of the repair or service, please contact us within 7 days, and we will offer a free reservice or a refund, depending on the issue. Custom Services: Custom repairs, including designer shoe repairs, are non-refundable, as they involve specific materials and detailed craftsmanship. However, we will work with you to ensure the final product meets your expectations. Walk-In Services: If any walk-in repair services do not meet our quality standards, we will provide a partial refund or offer a free redo of the service. We are committed to ensuring your satisfaction and providing high-quality repairs that stand the test of time.